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Flock for Motor Fleets
Making a Claim
Flock for Motor Fleets
Buying Motor Insurance
Policies and Coverage
Motor Customer's Portal
Rebates
Safety Insights
Flock for Brokers
Connected Insurance Policies
Changes to Scoring
Telematics Support
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Help Center
Flock for Motor Fleets
Making a Claim
Flock for Motor Fleets
Buying Motor Insurance
Policies and Coverage
Motor Customer's Portal
Rebates
Safety Insights
Flock for Brokers
Connected Insurance Policies
Changes to Scoring
Telematics Support
Contact Us
Legal Information
Flock for Motor Fleets
As a fleet manager, how can I control my insurance costs?
Buying Motor Insurance
Does Flock offer insurance for wholesale food distribution fleets?
Does Flock offer insurance for own goods delivery fleets?
Does Flock offer insurance for courier fleets?
Where can I get a quote for courier fleet insurance?
Where can I get a quote for own goods delivery fleet insurance?
Does Flock offer insurance for self-drive hire fleets?
Do you charge any payment processing fees?
How will I pay for my policy?
Which telematics providers can Flock connect to?
We're a new company, can we still get motor insurance?
Do you charge for vehicle adjustments midterm?
I already have an insurance broker. Can I still get a quote from Flock?
Can I add something to my policy outside my current limits?
What do I do if I don't have telematics?
Can I get an estimate of how much I’ll pay?
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Policies and Coverage
What is an API Key?
Where can I find my policy documents?
What happens if I drive far more than anticipated? Is there a limit to how much I'll pay each month?
How does Flock reward safer driving?
Motor Customer's Portal
How to add vehicles to your policy
How to access my policy documents in the Flock portal
How to amend or remove existing vehicles from your policy using the Flock portal
How to use your Flock portal
Rebates
How do I qualify for a rebate and how is it calculated?
How are the three factors (mileage, Safety Score and loss ratio) weighted? How much does each individually impact the rebate amount?
How are you offering something different to traditional rebates in insurance?
Will the current Usage-Based and Vehicle-Based pricing still be available?
What does Flock do if the device is disconnected and off the road?
What happens if I add or remove vehicles? How does this impact the calculation?
What happens if I go below my estimated mileage?
What happens if I go above my estimated mileage?
What will you base the estimated mileage on if there is no telematics data available?
How does connectivity impact my accumulated rebate?
When are rebates paid?
How is the Mileage Rebate score calculated?
How is the Safety Score and rebate calculated?
What is a Loss Ratio?
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Safety Insights
Why might my data be unreliable?
What are Safety Insights?
How is the Safety Score calculated?
How do I access the Safety Insights feature? Where do I see my Safety Insights?
Can I integrate my in-cab cameras or other technology with the insights tool?
How does Flock use the data from my connected vehicles?
How regularly is the data updated?
What impact does inaccurate telemetry data or poor GPS have on my rebate?
Can I get more information about a specific trip if I feel it’s inaccurate?
Was the vehicle really travelling at that speed?
How confident is Flock in the quality of the data?
What if I (or one of my drivers) disagree with the data the Fleet Portal is showing me?
Why am I not seeing any data in the portal and does my vehicle need to be connected?
How can I improve my Safety Score?
Will I be rewarded for safer driving?
What do the speeding bands mean?
Will I be penalised for speeding?
Is the Safety Score taking into account any other risk factors that existing telematics account for?
Why the focus on speeding?
What is the Safety Score and how is this different to the Risk Score?
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