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Flock for Motor Fleets
Buying Motor Insurance
- Does Flock offer insurance for courier fleets?
- Does Flock offer insurance for taxi fleets?
- Does Flock offer insurance for self-drive hire fleets?
- Does Flock offer insurance for own goods delivery fleets?
- Does Flock offer insurance for wholesale food distribution fleets?
- Where can I get a quote for courier fleet insurance?
- Where can I get a quote for own goods delivery fleet insurance?
- Do you charge any payment processing fees?
- How will I pay for my policy?
- Which telematics providers are compatible with Flock?
- We're a new company, can we still get motor insurance?
- Do you charge for vehicle adjustments midterm?
- I already have an insurance broker. Can I still get a quote from Flock?
- Can I add something to my policy outside my current limits?
- What do I do if I don't have telematics?
- Can I get an estimate of how much I’ll pay?
- Close Brothers Finance - Help Guide
Policies and Coverage
- What is an API Key?
- Where can I find my policy documents?
- What happens if I drive far more than anticipated? Is there a limit to how much I'll pay each month?
- Are there any transaction fees that apply to my policy?
- Do you charge fees for vehicle adjustments midterm?
- How does Flock reward safer driving?
- Driver Referral FAQ
- What is Admiral / Admiral Pioneer / Able Insurance?
- What is Haven/Granite/Acorn?
Motor Customer's Portal
- How to add vehicles to your policy
- How to access my policy documents in the Flock portal
- How to amend or remove existing vehicles from your policy using the Flock portal
- How soon after adding a vehicle to the portal will it be on cover?
- How to use your Flock portal
- How Do I Access Historical Policy Data?
Telematics
Rebates
- How to Reduce Loss Ratio
- What is a Loss Ratio?
- How does connectivity impact my rebate?
- How do I qualify for a rebate and how is it calculated?
- When are rebates paid?
- How is the rebate calculated?
- Will the current Usage-Based and Vehicle-Based pricing still be available?
- What does Flock do if the device is disconnected and off the road?
- What happens if I add or remove vehicles? How does this impact the calculation?
- What happens if I go below my estimated mileage?
- What happens if I go above my estimated mileage?
- What will you base the estimated mileage on if there is no telematics data available?
- How is the Mileage Rebate score calculated?
- How is the Safety Score and rebate calculated?
Safety Insights
- How is the Safety Score calculated?
- Why might my data be unreliable?
- What are Safety Insights?
- How do I access the Safety Insights feature? Where do I see my Safety Insights?
- Can I integrate my in-cab cameras or other technology with the insights tool?
- How does Flock use the data from my connected vehicles?
- How regularly is the data updated?
- What impact does inaccurate telemetry data or poor GPS have on my rebate?
- Can I get more information about a specific trip if I feel it’s inaccurate?
- Was the vehicle really travelling at that speed?
- How confident is Flock in the quality of the data?
- What if I (or one of my drivers) disagree with the data the Fleet Portal is showing me?
- Why am I not seeing any data in the portal and does my vehicle need to be connected?
- How can I improve my Safety Score?
- Will I be rewarded for safer driving?
- What do the speeding bands mean?
- Will I be penalised for speeding?
- Is the Safety Score taking into account any other risk factors that existing telematics account for?
- Why the focus on speeding?