How do I make a motor claim?

If you think you might need to make a claim, it’s really important that you get in touch with us as soon as you can, regardless of who is to blame. Please contact us by filling out the claim form online, or by telephone or email using these details:

Telephone number: 0344 856 2215

Email to submit a new claim:

Email to check on the progress of an existing claim:

We offer a 24-hour helpline to assist you to report claims.

It is important that your drivers of the insured vehicles record as much information as they can. You can help us by ensuring the drivers:

  • Make a note of the number of passengers in the third party’s vehicle.

  • Take photos of the accident scene and the other driver’s damage, if it’s safe to do so

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