Gathering as much information as possible at the accident location helps us get your claim processed as efficiently as possible whilst minimising cost. Download a printable checklist
The minimum information we need from you within 24 hours is:
- The fleet name and policy number
- Your name, job title, and contact details (mobile and email)
- Drivers name (if different), and contact details (mobile and email)
- Vehicle make, model and registration number
- The date, time and accident location where the event occurred
- Description of the accident and details of the damage to the insured and third party vehicles, property damage and/or details of any injury to either driver, and whether a pedestrian was involved and if so, if they sustained injury
- The name, address and contact details for the Third Party, their insurance company, policy number and vehicle registration number
Later we will need to know:
- Attendance of the emergency services, if any. If the Police attended, please provide the reference number.
- Photographs of the location, scene and vehicle and/or property damage
Download a checklist
