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Terms of Use

Flock Cover App - Terms of Use


We operate an insurance distribution platform for commercial motor fleets that provides access to real-time data and static geo-located data relevant to driving and enables commercial fleet operators to purchase hourly, monthly and annual drone insurance (the “App”). These Terms of Use (together with the documents referred to in them) tell you the terms on which you may use the App.

By using the App, you confirm that you accept these Terms of Use and that you agree to comply with them. We recommend that you keep a copy of these Terms of Use for future reference.

If you do not agree to these Terms of Use, you must not use the App.

Other applicable terms

  • Privacy Policy - our Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with and the controls you have over your personal information and the procedures that we have in place to protect your privacy. It applies to personal information we collect through the App. Please make sure that you read our Privacy Policy carefully before using the App.

  • Cookies Policy- our Cookies Policy explains what cookies are, why cookies are used, which cookies are used on the Flock Website and how you can manage cookies used on the Website.

  • Drone insurance – if you take out drone insurance via the App, the terms of each insurance policy will apply separately.

Information about us

We are Flock Limited, a company registered in England and Wales (registration number: 09503380) ("Flock", "us", "we" or "our") a trading style of Flock Limited. Flock Limited is authorised and regulated by the Financial Conduct Authority, under firm reference number 940009. Our registered address is One London Wall, Barbican, London EC2Y 5EB. Our VAT number is 227 9017 05.

Your use of the App

The App is made available free of charge.

You are responsible for making all arrangements necessary for you to have access to the App.

Any data provided through the App is advisory only and you are responsible for complying with any laws, regulations and codes that apply to you as a drone operator.

You may only use the App for lawful purposes. You may not:

  • Use the App for any unlawful purpose, or in a way which infringes the rights of anyone else or restricts or inhibits anyone else's use or enjoyment of the App.

  • Copy, modify, reverse-engineer, decompile, disassemble, alter or otherwise tamper with any software (including source code), databases and other technology that forms part of the App (or authorise, encourage or assist any other person to do so).

  • Knowingly transmit any data that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programme or similar computer code designed to adversely affect the operation of any computer software or hardware.

  • Penetrate or attempt to penetrate the App's security measures.

Your access to the App

We do not guarantee that the App, or any content on it, will always be available or uninterrupted (and we may in limited circumstances decide to withdraw or supersede it).

We may suspend, withdraw or discontinue your access to the App, or any part of it, if we have reasonable grounds to believe you have breached or may breach any provision of these Terms of Use.

Where possible, we will give you notice of our intention to do so, and give you an opportunity to appeal.

If the App is unavailable to you for whatever reason, it is your responsibility to ensure that any insurance you have attempted to purchase through the App is properly activated and valid at the time you use your drone.

Updates and upgrades

From time to time, we may need to deploy or provide patches, updates, upgrades, additional content or other modifications to the App (for example to enhance how it works, add or, remove features, resolve software bugs or to address security concerns).

Such updates and upgrades may result in the App being temporarily unavailable. In certain circumstances, we may need to suspend, withdraw or disable the App while we deploy these updates and upgrades.

We will take reasonable measures to minimise the impact of any updates and upgrades on your use of the App, and where possible give you advanced notice of any updates and upgrades which may impact your use of the App.

Your account and password

In order to use the App, you will need to register for a Flock account or to sign in to your existing Flock account. If you are registering for an account, you confirm that all information and details you provide to us are true, accurate and up to date. You must keep your Flock account password confidential. You must not disclose your password to any third party.

If you know or suspect that anyone other than you knows your password, you must promptly change your password and notify us at support@flockcover.com.

Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in the App, and in all data, material and content published on it. Details of some of the third party software and licences used to develop and provide this App are available on our online App Licences page.

Your use of the App and its contents grants you no rights in relation to our, or our licensors', intellectual property rights (except as set out in these Terms of Use).

In return for your acceptance of these Terms of Use, we grant you a non-exclusive, worldwide licence to download, display and use the App on any device that you own or control. This licence is for your personal use only (meaning it may not be used for commercial use or gain) and is non-transferrable (meaning it cannot be given to anyone else). This licence ends without notice when you no longer use the App, no longer have it installed on your device(s), or otherwise when we tell you we are ending it.

Our liability

Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, nor is anything in these Terms of Use intended to affect your rights if you are acting as a consumer.

The mapping and weather information services provided by the App are advisory only. We make no promises that your use of the mapping or whether information services provided by the App are confirmation that you can fly a drone in those areas or that the weather conditions ensure that it is safe to fly a drone in those areas. We will not be liable to you for any losses or damages suffered by you resulting from your use of, or reliance on, the mapping or whether information services provided by the App. It is your responsibility to ensure that you check the weather conditions and the location at the time you operate your drone.

We will not be liable to you for any losses or damages suffered by you that: (i) were not foreseeable by us and by you at the time you accepted these Terms of Use; (ii) are not caused by any breach of these Terms of Use or other failure by us; and (iii) are covered by the insurance policy you have in place with the Insurer.

We are not a party to, and have no liability to you under or arising out of or in respect of, the insurance policy you have in place with the Insurer. You agree not to involve us in any dispute you may have in respect of any insurance policy.

We make no statement that any data, materials or content made available on the App are accurate, complete or up-to-date (including the mapping services. We are not responsible for any data, materials or content which are made available on the App by third parties. However, we will always use reasonable skill and care when making data, materials or content available (or allowing it to be made available).

While we take reasonable precautions to prevent the existence of computer viruses and/or other malicious programs in the App, we cannot guarantee that there will not be any.


The App is not directed at children. If you are a child, please do not use or attempt to register to use the App.

Changes to these Terms of Use

We may revise these Terms of Use at any time, for instance, to reflect changes in or to relevant laws, regulatory requirements, our business, or the App's functionality or features.

If we change these Terms of Use, we will post details of the changes below.

By continuing to use the App, following notice of any revisions to these Terms of Use, you confirm that you accept those revisions. If you do not agree to the revisions, you must stop using the App.

These Terms of Use were last reviewed and updated on 15th October 2020

Previous changes to these Terms of Use

17th May 2020


If any part of these Terms of Use is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.

If you breach these Terms of Use and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms of Use.


We will do our best to resolve any disputes over these Terms of Use and your use of the App. If you wish to take court proceedings against us, you may do so within the courts of England and Wales. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland if you are resident of Scotland, you may also bring proceedings in Scotland. Please note that these Terms of Use are governed by English law.

Contact us

If you have any questions, comments or concerns, about these Terms of Use or the App, you can contact us at any time by sending an e-mail to support@flockcover.com.

We will get back to you as soon as possible.