Commercial law regulations in respect of our insurance intermediation activities:

• 34d Gewerbeordnung (GewO) [German Trade Regulation]

• § 59 – 68 Versicherungsvertragsgesetz (VVG) [German Law on Insurance Contracts]

• Versicherungsvermittlerverordnung (VersVermV) [German Ordinance on Insurance Intermediation]

The commercial law regulations can be viewed and accessed on the homepage run by the Federal Ministry of Justice and juris GmbH www.gesetze-im-internet.de

Information on participation in the dispute settlement procedure in accordance with § 36 Verbraucherstreitbeilegungsgesetz [Consumer Dispute Settlement Act]

According to § 17 Abs. 4 der Versicherungsvermittlungsverordnung [German Ordinance on Insurance Intermediation], we are obliged to participate in the dispute settlement procedure before the following consumer arbitration boards:

Arbitration board for the out-of-court settlement of disputes:

Insurance Ombudsman e.V.

P.O. Box 08 06 32

10006 Berlin

www.versicherungsombudsmann.de

Online dispute resolution according to:

Art. 14 Abs. 1 ODR-VO

The European Union provides a platform for online dispute resolution (OS platform), which you can find at:

http://ec.europa.eu/consumers/odr/ find.

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