Hourly Policy

You have the right to cancel an hourly policy, without penalty, within 15 minutes of the policy start time (Hourly Policy Cooling-off period). If you cancel within the Hourly Policy Cooling off period, you will receive a full refund.

You can cancel the hourly policy via your account (desktop or mobile app).

Please note- Policies cannot be cancelled after the Hourly Cooling-off period and you will not receive a refund.

Monthly Policy

You have the right to cancel a monthly policy, without penalty, within 72 hours of the policy start time (Monthly Policy Cooling-off period). If you cancel within the Monthly Cooling-Off period, you will receive a full refund.

You can cancel the hourly policy via your account (desktop or mobile app).

Please note- Policies cannot be cancelled after the Monthly Cooling-off period and you will not receive a refund. Instead, your monthly policy will expire as expected on your Insurance Schedule.

Annual Policy

You have the right to cancel an annual policy, without penalty, within 14 days of the policy start date (Annual Policy Cooling-off Period). If you cancel within the Annual Policy Cooling-off period, you will receive a full refund.

You must contact us via our in-app chat and we will cancel the policy on your behalf.

Please note- Policies can be cancelled outside of the cooling-off period, however, your refund will be subject to a pro-rated cancellation at the time of cancellation. You will not be entitled to a refund if there has been a claim against your policy.

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