*Please Note: Due to the ongoing COVID-19 pandemic all subscription customers can currently pause their policies with no additional cost*

Annual policies

Speak to our UK-based customer service team over the phone to make any adjustments to your policy. They'll be on hand to help you with anything you might need.

You can reach us by:
Email: [email protected]
Phone: 01234 480260 

Monthly policies

You can easily adjust or cancel your monthly policy with the Flock Cover mobile app - no phone conversations required! ( However, if you would like our support, feel free to get in touch) 

All you need to do is:

  1. Login to your Flock Cover account
  2. Tap on 'Your Policies' in the ☰ menu (top left-hand screen)
  3. From there, you can adjust your active monthly policy (by tapping on the relevant change buttons) or cancel your monthly subscription

Adjusting your policy can involve:

  • Adding (or removing) new drones and accessories
  • Adding (or removing) pilots
  • Adding (or removing) a country
  • Changing your Public Liability limit 

The fine print:

a) Any amendments to your coverage will take effect immediately.
b) If the amendment increases the cover you need, you will be charged a one-off payment for the change and then a new monthly policy price will take effect at your next renewal date
c) If the amendment reduces the cover you need, your new policy price will take effect at your next renewal date

 

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