You can make a claim easily in the Flock Cover app. If you'd prefer to talk to a human, you can give us a call anytime on 01234 480260.
Making a claim in the app
Pay-as-you-fly pilots can make a claim through the Flock Cover app in two ways:
- If you are still in flight, then just click the black button at the bottom of the screen
- For a flight that has ended, go into your 'Your Flights' in the main menu, and select the flight you wish to make a claim for.
Fly Unlimited pilots:
Fly Unlimited pilots can make a claim by tapping on 'Fly Unlimited' in the main menu, and scrolling down to the bottom of the page where there'll be a black 'Make a claim' button.
What does the claims process look like?
- Provide details of the incident - when you're ready, you can record what happened via a digital form in the app.
- Send us some extra info - We'll then get you to send over your flight logs, and photos of the damage.
We'll then package up this information up and send it across to Allianz, who will then review your claim. We'll keep you updated along the way, and are here to represent you throughout your entire claims journey.