Yes, we know how things crop up so any planned flights can be easily cancelled. 

You can cancel your policy with the Flock Cover mobile app - no phone conversations required! (However, if you would like our support, feel free to get in touch) 

All you need to do is:

Pay-as-you-fly Policies

  1. Login to your account via the Flock Cover  mobile app (it's free) 
  2. Tap on 'Planned Flights' via the main menu (☰ top left-hand screen) 
  3. Tap on the flight that you want to cancel*
  4. Press the 'cancel' button at the bottom of the screen
  5. Your payment will be automatically refunded to the card you originally paid with. 

Monthly Policies

  1. Login to your account via the Flock Cover  mobile app (it's free) 
  2. Tap on Fly Unlimited via the main menu (☰ top left-hand screen) 
  3.  From there, you can press the 'cancel subscription' button
  4. Once cancelled, your policy will be valid until its expiry date.


*Please Note: you can easily cancel your flight in the app up to 15 minutes before it goes live.

If you bought a policy by mistake and the policy has already started, it is important that you contact us via
email, phone (01234 480260) or on the in-app chat within 10 mins of your policy starting as this is within our grace period and we can grant a cancellation and refund.

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