Please note that the Flock website (the "Website") and Flock Cover mobile application (the "App") use cookies and other similar technologies.

This cookies policy describes;

  • what cookies are;
  • why cookies are used;
  • which cookies are used on the Website and App; 
  • how you can manage cookies used on the Website and App; and
  • changes to this cookies policy.

What are cookies?

Cookies are small text files which are placed on your device when you visit the App or the Website.Some cookies may collect personal data about you.You can find more general information about cookies at: www.allaboutcookies.org.  

Why use cookies?

Cookies do lots of different jobs, but we want you to understand the different types of cookies that are typically used on websites and apps:

  • Strictly necessary cookies: these are cookies which are strictly necessary to provide a service, or to comply with legal requirements.
  • Performance cookies: these cookies collect information about the pages or screens you visit, and other performance metrics.
  • Functionality cookies: these cookies remember your choices to improve your experience, for example, remembering your username, your language, the region you are in. the aim of these cookies is to provide you with a more personal experience so that you don't have to reset your preferences each time you visit.
  • Targeting and advertising cookies: these cookies are often placed by re-targeting and advertising partners, to track your browsing habits so that you can later be shown targeted ads on other websites and apps.

Which cookies are used on the App and Website?

At the moment, we do not use any of our own cookies or similar technologies on the Website or App ("first party cookies").

However, we allow some of our third party software and service providers to use cookies and similar technologies on the Website and App ("third party cookies"). The table below sets out these third party software and service providers and the links to their respective cookies policies which explain how and why they use cookies and similar technologies. 

For our website: 

Third party:                                                                  Cookies policy:

Mailchimp                                                        https://mailchimp.com/legal/cookies/
Google Analytics                       http://www.google.com/policies/privacy/partners/                                 

For our App:       

Third party:                                                                  Cookies policy:

Google Firebase                        http://www.google.com/policies/privacy/partners/
Intercom                   https://www.intercom.com/terms-and-policies#cookie-policy


How can you manage cookies on the Website and the App?

Cookies do lots of jobs on the App and the Website.However, you may be able to disable them if you would like to if the relevant third party allows you to. If you do this, you may find that certain parts of the App and the Website do not work at all, or do not work correctly.

Changes to this cookies policy

From time to time, we may make changes to this cookies policy.If we decide to do so, we will post the changes on the App and the Website, so that you are always aware of what cookies or other similar technologies we use and how we use them.If we need to, we will e-mail you with details of those changes and/or ask you to confirm that you are happy with them.

Contact details

If you have any questions, comments or requests relating to cookies or similar technologies, then please contact our Customer Services team at support@flockcover.com.

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